GEM owners have access to emergency roadside assistance 24 hours a day, 365 days a year throughout the United States and Canada during the term of their manufacturer's base warranty.
This service is available through Nation Motor Club, LLC. Up to two trips per year are covered, for up to 100 miles (160 km) each. A trip includes towing from your vehicle's location to the nearest GEM Dealer. A second trip can be used to return the vehicle from the GEM Dealer to your location. To find a GEM Dealer, use the Dealer Locator.
Your Vehicle Identification Number is your vehicle's contract number. To access roadside assistance, call 844-608-4732. The producer code is 71737 for Plan F.
If you have contracted for services on your own and not through our toll-free number, you may send those expenses to 800 Yamato Rd. STE 100, Boca Raton, FL 33431 for reimbursement consideration. Any reimbursement for services not obtained through Nation Motor Club, LLC is strictly limited to $50.